Feedback Loop Competency

Feedback is often seen as a way to correct behaviour and address below-par performance. However, it is much more than communicating improvements. For this reason, most working professionals, managers and direct reports lack specific vocabulary, clear evaluation standards, and proven methods to solicit and give feedback effectively.  Feedback loop competency equips individuals and teams with the tools, language, and habits to initiate, solicit, and receive feedback with confidence, and to embed it in daily work. 

Our Philosophy

  • A Cultural Bedrock

    A continuous routine to review and adjust our performance is the foundation of a thriving, collaborative work culture.

  • A Conversational Habit

    Feedback must be multi-directional and spontaneous, like daily conversations at work, and everyone can be eloquent in it.

  • Beyond Compliance

    We seek to demystify and expand the notion of feedback as a transactional, compliance-driven cadence.

  • A Growth Strategy

    A feedback loop is a strategic tool in supporting individuals' and organisations' growth and development.

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Why Feedback Loop Competency Matters?

According to a Harvard Business School study, 96% of professionals believe feedback is important, but only 26% found the feedback they received genuinely useful. Separately, IE Business School found that an equally high proportion of its interviewers (93%) value feedback, yet only 31% of them admitted to actually giving feedback to their direct reports. IE Business School's findings align with Gallup and other workplace research bodies, which consistently find a gap between people who claim to give feedback frequently and the meagre 20% of employees who report receiving feedback weekly. All these findings boil down to a well-recognised problem at work: most professionals still lack the language, structure, and eloquence to solicit and give feedback, and even worse, they carry misconceptions that lead them to ineffective feedback practices.

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Ready to Change All That?

Join working professionals who have developed the competency to leverage feedback as a genuine driver of growth and collaboration.

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Course Modules

The Complete Curriculum

Fundamentals 1: Rethriving Feedback Desert

  • Types of feedback and their objectives
  • Positive feedback practices
  • Healthy communication habits
  • A feedback manifesto

Fundamentals 2: Reducing Feedback Rut

  • Feedback rubrics
  • Psychology of feedback
  • Biases, recovery, and reactions
  • Human-centered management
  • Managing Noise
  • Improving decision hygiene

Vertical Feedback

  • Definition of "vertical feedback"
  • Genuine and effective practices
  • Challenges in vertical feedback
  • Vertical feedback manifesto
  • Establishing interpersonal trust
  • Strengthening vertical feedback

Horizontal Feedback

  • Definition of "horizontal feedback"
  • Effective practices
  • "Horizontal feedback" manifesto
  • Conditions and rules
  • Psychological loopholes

Team Feedback

  • Definition of "team feedback"
  • Effective practices
  • Team Feedback rubric
  • Vertical feedback manifesto
  • Establishing interpersonal trust
  • Strengthening vertical feedback

Feedback Loop As Modus Operandi

Embedding feedback practices as an organisation's modus operandi

Practicals

Individual participants will work through live problems and leave with hands-on experience applying the concepts they learned. Group participants will develop a plan for embedding feedback practices as a team.

Learning Format

  • For Individuals

    Individuals may schedule 1-on-1 learning sessions that suit them and apply the tools to their own working relationships and challenges.

  • For corporate teams and groups.

    A facilitated workshop designed for collaborative practice, real team dynamics, and outcomes that stick.

What You Can Achieve

  • Eloquence

    Well-versed in the practices and guidelines for soliciting and giving feedback to steer continual (individual and team) growth and deeper collaboration.

  • Organisational Strategy

    Strategic knowledge in initiating and embedding feedback loop practices into organisational modus operandi .

  • Cultural Efficacy

    Leveraging the feedback loop knowledge as a cultural competency for fostering thriving work cultures.

By the end of this course, you will have a working system for giving, soliciting, and receiving feedback — and a clearer sense of how to embed it as a lasting cultural practice within your team or organisation.

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Real Life Practices

The principles you'll learn are the same ones that shape feedback loop practices in some of the world's highest-stakes and highest-performing environments.

  • A square promotional graphic with a warm brown-to-rose gradient background and white text reading 'FEEDBACK LOOP COMPETENCY' at the top, 'Netflix Creative Advisory Group' in the center, and 'WWW.725MALDIVE.

    Netflix embraces a core corporate value that encourages direct, honest, and unfiltered feedback between peers and managers alike.



  • A square digital graphic with a warm copper-to-purple gradient background and white text reading 'FEEDBACK LOOP COMPETENCY' at the top, 'Aviation & Healthcare' in the center, and 'WWW.725MALDIVE.

    Both the aviation and healthcare sectors uphold an environment where workers can report errors without fear of unfair punishment.




  • A minimalist digital cover graphic with a dusty rose gradient background and white text reading 'FEEDBACK LOOP COMPETENCY' at the top, 'Agile Product Development' in the center, and 'WWW.725SMALLDIVE.

    Software developers use rapid, iterative feedback loops to learn and refine their work.

  • A minimalist digital cover graphic with a dusty mauve-to-brown gradient background. White serif text reads 'FEEDBACK LOOP COMPETENCY' at the top, 'Military Crisis Deployment' in the center, and 'WWW.

    Military strategists often rely on radically inclusive feedback loops to mitigate complex, interconnected problems.

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